AI-Native Training Operations

AI-powered training management, outsourced and operated for you.

Die Back-Office-Team BOT GmbH unterstützt europäische KMU, Verbände und Bildungsanbieter beim Betrieb ihrer Lernorganisation – mit einem Compliance-Management-System für Pflichtschulungen, KI-gestützter E-Learning-Erstellung und AI Business Operating Systems für HR- und Lernprozesse.

3
Proprietary software products
EU
Built for European SMEs
100%
Managed service option
Training Operations as a Managed Service
AI-Assisted Workflows
Compliance Trainings & Unterweisungen
Lower Operational Costs
Built for European SMEs — Germany First

What We Do

Four ways we transform your training operations

From compliance software and outsourced back-office teams to full AI automation — we cover every layer of learning operations for European SMEs.

01

Training Management Outsourcing

We take over your training coordination, provider management, booking, and reporting so your HR or L&D team can focus on strategy.

Learn more →
02

AI Business Operating Systems

Proprietary AI BOS solutions automate and coordinate your training processes, detect risks early, and guide your team's next actions.

Explore AI BOS →
03

Learning Content & E-Learning

From training concepts and course structures to digital modules and AI-supported e-learning experiences for your employees.

See examples →
04

Compliance & Learning Software

Our Compliance Management System, AI-assisted e-learning authoring studio, and talent management (HRIS) — one connected product family for SMEs.

View products →

Product Family

One connected platform for compliance, content, and qualification

Three products, built to work together — designed for small and medium-sized companies in Europe, with a strong focus on German compliance requirements.

Flagship Product · LMS

Compliance Management System

A learning management system for Pflichtschulungen (mandatory trainings) and Unterweisungen (safety & workplace instructions) — built for small and medium-sized companies in Europe, especially Germany.

Ready-to-use course library for mandatory trainings and instructions
Automated assignment, reminders, and recurring training cycles
Audit-ready documentation, completion tracking, and certificates
Every included course can be customized with our authoring studio
Request a demo →
COMPLIANCE STATUS 96% 96% compliant Arbeitssicherheit 142/148 complete Datenschutz / DSGVO 148/148 complete ! Brandschutz 6 due in 14 days Erste Hilfe recurring · next cycle Sep AUTO-REMINDER 6 employees notified Audit-ready documentation Complete training records · certificates · export
Authoring Tool

E-Learning Authoring Studio

An advanced content authoring application with AI-driven support for creating professional e-learning courses — from first draft to interactive final module.

AI assists with course structure, texts, quizzes, and media suggestions
Edit and adapt every course from the Compliance Management System to your company's needs
Build fully custom courses for onboarding, products, and processes
Explore the studio →
Add-On · HRIS

Talent Management System

An advanced talent management system (HRIS) that extends the Compliance Management System — for qualification management and learning-focused HR tasks.

Qualification matrix: track skills, certificates, and expiry dates per employee
Learning-focused HR workflows: development plans, role requirements, gaps
Seamlessly connected to compliance trainings and course completions
Discuss the add-on →
How they connect: Compliance Management System ←→ Authoring Studio (bearbeitet alle Kurse) ←→ Talent Management (Qualifikationsebene)

Use Cases

Two core outsourcing models

Whether you manage employee training or run a full course operation for members — BOT GmbH operates the process end-to-end.

For Companies

External Training Management for Employees

When employees need external seminars, certifications, or professional development, BOT GmbH takes over the entire operational process — from request to documentation.

HR Departments L&D Teams Procurement Corporate Training
1Employee submits training request via portal
2AI BOS evaluates request, researches providers and courses
3Back-office team manages booking and procurement process
4Communication with employee and training provider handled
5Documentation, certificates, and reporting delivered automatically
Discuss outsourcing options →
For Member Organizations

Complete Course Operations for Associations

If your association, chamber, or member network offers training programs, BOT GmbH operates the entire educational management layer for you — catalog to billing.

Business Associations Chambers Member Networks Training Providers
1Create and manage your full course catalog
2Participant and member booking management via portal
3Lecturer coordination, room management, logistics
4Attendance tracking, billing, and certificate management
5Full reporting and operational transparency for management
Live in production

Business Innovation Hub — the education center of Bundesvereinigung mittelständischer Unternehmer e.V. and Bund der Selbständigen NRW e.V., operated end-to-end by BOT GmbH: course catalog, seminar & webinar booking, Pflichtschulungen, coachings, and transparent member pricing.

Visit business-innovation-hub.com ↗
Start an AI BOS pilot →

How It Works

From request to result — automatically

Our AI BOS orchestrates every step. Your team sees the status at any point. Nothing falls through the cracks.

Request
Employee or member submits training need
AI Intake
AI BOS classifies, enriches and routes the request
Course Research
Provider search, course matching, options presented
Booking & Procurement
Booking placed, payment tracked, approval managed
Communication
All parties informed, reminders automated
Reporting
Attendance, certificates, costs — auto-compiled
Optimization
AI learns and improves continuously

AI Business Operating Systems

Not just a chatbot.
An operational AI layer for HR & learning.

Our AI BOS solutions are focused entirely on HR and learning processes: they observe your training workflows, detect risks, recommend next actions, and can autonomously execute defined learning operations.

An AI Business Operating System (AI BOS) is an intelligent process layer embedded in your learning platforms, HR systems, and communication tools. It doesn't wait to be asked — it monitors training and qualification data, identifies what needs to happen next, and either executes it automatically or presents the right recommendation to the right person at the right time. Every BOT GmbH BOS is built specifically for HRIS and learning tasks — nothing else.

Compliance & Qualification BOS

Embedded in the Compliance Management System and Talent Management add-on. Keeps mandatory trainings, Unterweisungen, and qualifications on schedule — automatically.

Mandatory training deadline monitoring Recurring Unterweisung cycles managed Qualification gap & expiry detection Automated employee reminders Audit-readiness alerts for HR

Training Controlling BOS

For complex programs — monitors attendance, learning progress, operational risks, deadlines, and communication needs across all participants and lecturers.

Attendance & dropout risk monitoring Learning progress tracking Deadline & compliance alerts Multi-stakeholder communication Escalation prevention

Learning Operations BOS

A process layer for booking management, participant coordination, lecturer scheduling, course communication, reporting, and administrative workflows.

Booking & registration automation Lecturer & room coordination Participant lifecycle management Logistics & materials automation Auto-generated reporting
AI BOS — System Architecture
Data Layer
Compliance LMS Talent Management / HRIS Booking Systems Portals Qualification Data
AI Layer
AI Agents Risk Detection Next Action Engine Process Automation
Operations
Back-Office Team HR / L&D Participants Lecturers Training Managers
AI-assisted training operations — lower cost, fewer manual errors, full visibility

Software Ecosystem

Proprietary software, built for learning & HR

BOT GmbH is part of a company group that develops learning management software. We operate your training management on the same platform we build — with AI agents embedded from day one, and every product designed for European SMEs.

BOOKINGS 142 PARTICIPANTS 834 COMPLETED 61 Booking confirmed! 3 participants · 18 Jun AI BOS Active 3 automations running Efficiency +34% this Q NPS Score 4.7 / 5.0 HR · L&D · BACK-OFFICE TEAM — POWERED BY AI BOS

Platform Capabilities

Compliance LMS (Pflichtschulungen & Unterweisungen) AI-Assisted Course Authoring Talent Management / HRIS Qualification Management Booking Management Employee Portals Participant Portals Lecturer Management Certificate Automation Reporting Dashboards AI Agent Workflows Course Catalog Management

Content & E-Learning

Training content that actually gets completed

We don't just manage training processes — we also help you create the right learning content for your employees, members, and participants.

Training Concepts

Structured learning journeys aligned with your competency models and business objectives.

Employee Course Content

Role-specific training materials and course content tailored to your workforce.

Digital Learning Modules

Interactive, bite-sized digital content that fits into modern learning management systems.

AI-Supported E-Learning

Modern e-learning experiences built with our AI-driven Authoring Studio — adaptive elements, knowledge checks, and AI feedback loops.

About Us

A Dortmund company with software DNA

Back-Office-Team BOT GmbH, based in Dortmund, combines experienced back-office specialists with proprietary software and AI systems. Led by managing director Christian Giebel, we operate training management for companies and associations — including the Business Innovation Hub, the education center of two business associations.

As part of a company group for learning management software — built on the Sylvenstein TXP talent experience platform, among others — we work end-to-end with our own systems. Our systems are hosted on German servers.

Headquarters Bäumerstr. 17, 44141 Dortmund
Managing Director Christian Giebel
Commercial Register Amtsgericht Dortmund, HRB 33448
Platform Foundation Sylvenstein TXP

The BOT Advantage

Why companies choose BOT GmbH

The combination of AI automation, proprietary software, and experienced specialists creates an efficiency advantage that traditional in-house training departments can't match.

01

Lower Cost Through AI Automation

AI BOS handles high-volume, repetitive coordination tasks — reducing the manual effort required per training process significantly.

02

Fewer Manual Processes

Automated intake, booking, communication, and reporting means your team spends time on strategy, not administration.

03

Proprietary Software Ecosystem

We operate on the same software we build — no third-party tools, no integration gaps, no generic workarounds.

04

Human + AI Operations Team

Experienced back-office specialists work alongside AI agents — complex situations handled by humans, routine tasks automated.

05

Built for European SMEs

Every product and workflow is designed for small and medium-sized companies in Europe — with German compliance requirements like Pflichtschulungen and Unterweisungen built in, not bolted on.

06

Continuously Developing New AI BOS Solutions

Our AI BOS product line is actively expanded — clients benefit from new automation capabilities as they become available.

Get Started

Ready to modernize your training operations?

Start with a training management process audit. We identify manual effort, process bottlenecks, automation opportunities, and outsourcing potential — at no cost.

How we start: 01 Process audit (free) 02 AI BOS pilot 03 Ongoing operation
What we identify
Manual bottlenecks
What we measure
Automation potential
What we deliver
Outsourcing roadmap
First step
AI BOS pilot option

Let's Talk

Get in touch

Tell us about your training operations. We'll get back to you within one business day.

Back-Office-Team BOT GmbH

Compliance training software, AI-assisted e-learning authoring, and outsourced training management — built for European SMEs.

Address Back-Office-Team BOT GmbH
Bäumerstr. 17, 44141 Dortmund
NRW, Germany
Email info@back-office-team.com
Phone +49 231 22 61 14 30
Website back-office-team.com
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